Ordering

How do I place an order?

Placing an order is easy if you know what you want and have the information to get started. Here's what we need:

1. PRINT READY ARTWORK.

  • If you don't have print-ready professional artwork, we can help you get what you need or work on a custom design. Visit the artwork Artwork Guidelines page to see more about acceptable file types.
  • If you think you have print-ready professional artwork or if you think you can create it, see Artwork Guidelines for directions on file preparations.

2. APPAREL STYLE(S), COLOR(S) AND SIZES.

  • If you need standard garments, take a look at our Mix and Match program which makes ordering even easier.
  • We offer a HUGE variety of styles and a wide range of sizes and colors. Let us know what you're looking for and we'll get you a custom quote. Please remember we can't give you a complete quote without seeing your artwork and knowing the number of ink colors, print locations, and estimated quantity. Contact us with what you have in mind and we can help you explore different garment options.

3. ORDER DEADLINE.

  • If you have a specific event or date that you need your printed garments, let us know that date when you place your order. Refer to turn-around time for further information on the standard order timeline.

4. SHIPPING + PAYMENT.

  • If we're shipping your order - let us know where to ship it.
  • Once we have your order details confirmed and you've approved your art proof, we can get your order invoiced. We accept cash, business checks, School Purchase orders and credit cards. However, we do have a convenience fee for credit cards and paypal transactions over $500 to cover the associated costs.

SUBMITTING ORDER

Once the above items are completed, you can submit your order a couple different ways:

1. VIA EMAIL

Shoot us an email and let us know what you need. We will get back to you with a quote and any other information. Sales@apparel1cr.com

2. BY PHONE

You are always welcome to call in your order. Someone from our friendly staff will help you place your order and answer any questions you may have. We are open from 9 AM-4PM Mon-Fri. We do require electronic confirmation of orders that are called in. Usually this is done by email.

3. IN PERSON

Stop by our shop at 2510 16th Ave SW in Cedar Rapids. We recommend calling or emailing for an appointment so we can give you our undivided attention.

What is the turn-around time once my order is placed?

Garments will be printed within 10 business days following the submission of final sizes and quantities. Orders requiring new designs or design changes may prolong the printing process depending on art approvals. Please let us know in advance if you have a specific deadline. We will accept rush orders when production allows. Depending on production rush charges may be issued.

Shipping time is not included in our standard turnaround time; all standard shipments go out UPS Ground, please plan accordingly

Do you Accept Rush orders?

When production and garment availability allows, we will accept rush orders. We will do everything we can to accommodate your deadline without a rush charge. However, in some cases we may require a rush fee if overtime is needed to meet your deadline.

Do I have to order all the same style/size/color?

As long as your design is the same on all items (same size, same placement), you can mix and match different shirt colors and styles.

To qualify for BULK pricing orders must meet the following requirements:

PRINT LOCATIONS

  • Full Front
  • Left Chest
  • Back Tag
  • Full Back

INK

  • 1-4 color print
  • Ink color selected from stock color card
  • Specialty inks available for an additional charge

GARMENT COLOR

  • Maximum of 4 garment colors or 25 pieces per garment color whichever is higher.

If a reorder occurs 10 days from the original date of purchase, we extend the same unit prices per shirt, screen charges will apply. Reorders placed after 30 days will be priced as new orders.