Screen Printing

 

Is there an order minimum?

The minimum screen print order for new designs is 25 pieces receiving the same print. We can print under 25 pieces for repeat orders.

The minimum for 4 color process prints is 100 pieces.

 

Can you print on garments that I provide?

Apparel 1 will print on merchandise that is supplied by the customer. We do not, however, guarantee the quality of imprints on customer supplied merchandise, or the print-ability of individual garments. We cannot be held responsible for spoiled or damaged goods supplied by the customer. Mistakes, while rare, do happen.

 

Can I get a sample?

Blank garment samples are encouraged if you are looking for a specific color, style or fit. Provided you place an order with us using the sample(s), we bill the samples with your regular order. However, if you decide not to order the samples or not to order at all, then you will be required to pay a sample cost for the blank piece and any necessary shipping.

Printed sample costs are the equivalent of ordering one t-shirt and will always be subject to setup charges. Screen printed samples are subject to the same processing times as regular orders so please plan accordingly. Sample shirts generally start around $80/shirt and can be as much as $300+ depending on the number of ink colors and print locations.

 

What is the maximum imprint size?

 

What Ink color can I choose from?

Apparel 1 has 40+ stock ink colors available (Download A1 Color Card ). If your project requires a custom PMS color we offer PMS mixing for $15 per color.

 

Do you offer specialty inks?

Apparel 1 offers the following specialty inks:

*All specialty inks have limitations when it comes to printing, depending on garment choice and artwork.

 

I have a photograph, are you able to screen print it?

Send us your photo and we can let you know what is possible. The quality of the imprint depends on the size and resolution of the photograph. Most photos taken from a phone or digital camera will not imprint without significant quality loss. Our are department will determine if your image is a high enough resolution to meet our print standards.

 

Embroidery

 

Is there an order minimum?

The minimum embroidery order for new designs is 6 pieces. We can print under 6 pieces for repeat orders with a set-up fee.

 

Can you embroider on items that I provide?

Apparel 1 will embroider on merchandise that is supplied by the customer. We do not, however, guarantee the quality of prints on customer supplied merchandise, or the ability to print on each individual garments. We cannot be held responsible for spoiled or damaged goods supplied by the customer. Mistakes, while rare, do happen.

 

Can I get a sample?

Blank garment samples are encouraged if you are looking for a specific color, style or fit. Provided you place an order with us using the sample(s), we bill the samples with your regular order. However, if you decide not to order the samples or not to order at all, then you will be required to pay a sample cost for the blank piece and any necessary shipping.

A stitch-out sample is created with every new logo. In certain circumstances, we can create an embroidered garment sample.

 

Ordering

 

How do I place an order?

Placing an order is easy if you know what you want and have the information to get started. Here’s what we need:

 

1. PRINT READY ARTWORK.

 

2. APPAREL STYLE(S), COLOR(S) AND SIZES.

 

3. ORDER DEADLINE.

 

4. SHIPPING + PAYMENT.

 

SUBMITTING ORDER - Once the above items are completed, you can submit your order a couple different ways:

 

1. VIA EMAIL: Shoot us an email and let us know what you need. We will get back to you with a quote and any other information. Sales@apparel1cr.com

 

2. BY PHONE: You are always welcome to call in your order. Someone from our friendly staff will help you place your order and answer any questions you may have. We are open from 9 AM-4PM Mon-Fri. We do require electronic confirmation of orders that are called in. Usually this is done by email.

 

3. IN PERSON: Stop by our shop at 2510 16th Ave SW in Cedar Rapids. We recommend calling or emailing for an appointment so we can give you our undivided attention.

 

What is the turn-around time once my order is placed?

Garments will be printed within 10 business days following the submission of final sizes and quantities. Orders requiring new designs or design changes may prolong the printing process depending on art approvals. Please let us know in advance if you have a specific deadline. We will accept rush orders when production allows. Depending on production rush charges may be issued.

Shipping time is not included in our standard turnaround time; all standard shipments go out UPS Ground, please plan accordingly

 

Do you Accept Rush orders?

When production and garment availability allows, we will accept rush orders. We will do everything we can to accommodate your deadline without a rush charge. However, in some cases we may require a rush fee if overtime is needed to meet your deadline.

 

Do I have to order all the same style/size/color?

As long as your design is the same on all items (same size, same placement), you can mix and match different shirt colors and styles.

To qualify for BULK pricing orders must meet the following requirements:

 

PRINT LOCATIONS

 

INK

1-4 color print

Ink color selected from stock color card

Specialty inks available for an additional charge

 

GARMENT COLOR

Maximum of 4 garment colors or 25 pieces per garment color whichever is higher.

 

What if I need to reorder?

If a reorder occurs 10 days from the original date of purchase, we extend the same unit prices per shirt, screen charges will apply. Reorders placed after 30 days will be priced as new orders.

 

Pricing

 

What are the cost associated with my order?

We try hard to eliminate hidden costs, setup fees, screen charges, etc – however every order is unique and requires different needs and thus potentially different costs.

 

Artwork - There are no art charges when professional, print ready artwork is provided. When print ready artwork is not available we will work to get you want you need at the lowest cost possible. For more information on fees associated with artwork view (LINK)

 

Screen Charges - We offer FREE screens with all orders over 25 pieces with 1-4 colors prints. Ink changes will be charged at $15 per screen. Below minimum set-ups will be charged at $15 per screen.

 

Garment Cost + Printing - The costs of your garment and printing are combined. Together this becomes the majority of the cost of your printed order. On many orders, this is the only charge on your invoice. This price varies with every garment style, order quantity, print locations, and number of ink colors per location. Please contact us for a custom quote and feel free to send over your print-ready artwork if you have it.

 

Oversized Garments - Every garment sized XXL or larger comes with an increased cost from our suppliers. Each garment style has a different price but are approximately an additional $2/ea. Please note that not every garment style is available in every size, in fact a few only come in sizes S-L but most come in sizes S-XXL. Please let us know if you need some big sizes.

 

Water-based + Discharge Printing - Water-based and Discharge screen printing come with additional costs because of the additional setup time, complexity, and cost of materials. Our standard minimum for water-based order is 50 qty with all the regular price breaks. Your cost depends on your artwork and order qty, but expect to pay about 15% more for water-based ink and 15% more for discharge orders.

 

Less than Minimum Qty from Specialty Suppliers - We request a 48qty minimum when ordering specialty garments from specialty suppliers due to inbound freight shipping costs. In some cases, we’re able to combine small orders with larger ones and eliminate this cost. In other situations, we must charge less than minimum fee of $20 to recoup expensive shipping costs on small orders. Some customers add garments after we’ve ordered their blanks and then we need to place an additional garment order and pay for shipping twice. In these cases, there is also a Less than Minimum fee for the ad-on garments.

 

How do I get a quote?

Email us at Sales@apparel1cr.com with as much information as possible and we’ll get back to you with a quote as quickly as possible.

 

What is your payment policy?

We require 50% deposit on most orders. We accept school purchase orders, and most federal purchase orders. Credit terms may have to be established prior to acceptance of Purchase Orders.

 

What is your misprint policy?

Due to the nature of screen printing, there are times when a small number of items in a run will print incorrectly or the apparel will be damaged. We do not charge for misprinted shirts that are brought to our attention immediately. Misprints that exceed 3 shirts or 3% of the original order and those orders below our quality levels may be replaced at our expense. If you have a complicated order and need an exact number of shirts, we recommend that you order a few extra.

 

I am looking for the lowest cost shirt possible, what do you recommend?

Quantity, number of ink colors, and number of locations are the main factors in determining your cost. If you are looking to keep cost low, consider ordering 50+ shirts with 1 color, 1 location print.

 

Artwork

 

How do you need my artwork?

All artwork is preferred in vector format, saved to CS5 at full size as Adobe Illustrator or Illustrator pdf files with all fonts outlined. Raster graphics must be created at full size, at 300 dpi or higher and should have each color on its own layer.

We accept the following hi-resolution file formats: ai, pdf, eps, svg, psd, tiff, and some hi-resolution jpgs.

Vector files and color-separated, print-ready artwork is strongly encouraged and will eliminate or minimize all art charges. All fonts must be converted to outlines or the font file(s) must be included with artwork.

Low-resolution graphics will be subject to design charges necessary to re-create your artwork as a print-ready graphic.

If you have questions regarding the print readiness of your artwork, please contact us with questions

 

What are your graphic design capabilities?

Our in-house designer can help with your creative needs. Services include:

 

 

How many colors can you print?

5-8 spot colors depending on the printing needs of the artwork.

 

Can you match PMS colors?

Yes, Apparel 1 can mix PMS specific colors at a one time fee of $15. Our stock colors include commonly used PMS colors, so please check our color card to see if we have your PMS color available. Download A1 Color Card

 

What are your artwork guidelines?

 

Vector Art: Adobe Illustrator or InDesign CC or earlier version. Formats include: .ai, .eps, .pdf, or indd. All fonts must be converted to outlines or curves(Corel Draw). Corel Draw users, please export files to .ai with all fonts turned to curves.

 

Raster Art: Adobe Photoshop CC or earlier version. Artwork must be 300 dpi and actual size of imprint. Formats include: .psd, .tif, .eps, .bmp, or jpg. These formats are not acceptable for print: .gif, or .png. A color separation fee will be applied to all raster images.

 

Raster vs. Vector Art

 

Raster artwork is any digital art composed of horizontal and vertical rows of pixels. As a result, when raster images are enlarged, the image quality diminishes significantly. Typical raster types include .psd, .tif, .gif, and bmp.

 

Vector artwork is digital art composed of mathematical lines and curve. As a result, vector images can be reduced or enlarged in size indefinitely, without any loss in image quality. Typical vector files include .ai, .ps, indd, .pdf, and .cdr.

General

 

What are your hours of operation?

Monday - Friday 8am-4pm. Feel free to call outside of business hours to see if someone is available.

 

Do I need an appointment to come in?

Feel free to stop in any time during regular business hours. If you have questions about placing an order we recommend calling or emailing for an appointment so we can give you our undivided attention.

 

What payment methods do you accept?

We accept cash, business checks, School Purchase orders and credit cards. However, we do have a convenience fee for credit cards and paypal transactions over $500 to cover the associated costs.

 

Can you ship my order?

Yes, we ship orders via UPS or USPS depending on package size. We provide shipping as an a la carte fee so our prices can remain low and you can get the best deal. All local orders can be picked up at our shop.